Frequesntly Asked Questions
General Questions
What is Drift Laundry Co.?
How does the service work?
Do I need to sort my laundry?
Pickup & Delivery
How do I schedule a pickup?
Do I need to be home for pickup or delivery?
What areas do you service?
What if I need to reschedule?
Laundry & Quality Care
What detergents and cleaning products do you use?
How do you handle delicate items?
Can you handle large or bulky items?
Is my laundry washed with other customers’ items?
Pricing & Payments
How is pricing calculated?
Are there minimum order amounts?
What payment methods do you accept?
When am I charged?
Turnaround & Timing
How long does the service take?
Do you offer same-day service?
Subscriptions &
Commercial Accounts
Do you offer weekly laundry plans?
I run a business. Can you handle our volume?
How do I set up a commercial account?
Missing Items / Issues
What if something is missing or damaged?
How do you track items?
Still Have Questions?
Reach out anytime — we’re here to help.
Email: support@driftlaundry.ca
Phone: (905) 796- 8604
Or chat with us directly in the app.
